Choose Your Booking Protection

At Villa Encanto, we want your stay to be completely stress-free — from the moment you book until the day you check out. To finalize your reservation, please choose one of the following protection options:

Option 1: Damage Protection Insurance — $125

Enjoy peace of mind with our comprehensive $5,000 coverage for accidental damage during your stay.

  • Covers up to $5,000 in accidental damage (furniture, décor, appliances, etc.)

  • No security deposit — keep your $500 in your pocket

  • Instant approval — no forms, no waiting

  • Zero deductions or hidden fees

  • Recommended for families, groups, and extended stays

Most guests choose this option for hassle-free coverage and a smoother check-in experience.

The plan cost includes the travel insurance premium and assistance services fee. Travel insurance coverages are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231, for the operating name used in certain states, and other important information about the Travel Insurance & Assistance Services Plan, please see Important Disclosures. 

Villa Encanto Mexico is a registered affiliate of Generali Insurance

Option 2: Non-Refundable Security Deposit — $500

Prefer not to purchase insurance? You may choose to leave a non-refundable $500 deposit instead.

  • Held as a security deposit for your stay

  • Non-refundable — not returned after checkout

  • Covers damages only up to $500

  • Cannot be applied toward your reservation total

Why Buy Damage Insurance?

Everyone staying at your reservation gets coverage for their prepaid travel costs and additional protection for certain unplanned expenses. The Guest Protect Plan includes over 20 different covered events that could force you to cancel or interrupt your trip, and you receive coverage for several common travel problems, including: Trip Cancellation, Trip Interruption & Delays, Medical Emergencies, and Baggage Loss or Delay!  

  • Trip Cancellation = 100% of Trip Cost 
    Trip Interruption = 150% of Trip Cost 
    Travel Delay = $600 per person or $200 per person per day 
    Baggage = $1,000 per person 
    Baggage Delay = $1,000 per person 
    Medical and Dental = $25,000 per person, $2,000 Emergency Dental Expense, $1,000 No Out-of-Pocket Medical Expense, Telemedicine Service Included 
    Emergency Assistance and Transportation = $1,000,000 per plan, $10,000 Companion Hospitality Expenses 
    Accidental Death & Dismemberment - Travel Accident = $100,000 per plan 
    Rental Car Damage = $25,000 per plan

    Note: Per person plan limits are also subject to plan maximums. 

    • Travel Assistance 

    • Travel Information Services 

    • Concierge Services 

    • Identity Theft Resolution 

    • Roadside Assistance 

  • No Out-of-Pocket Medical Expense 

    If you develop an acute illness while traveling that requires treatment by a physician, we can schedule a medical visit with an in-network physician, when available, and guarantee payment up to $1,000 to the physician for the medical visit. This service does not apply to Dental Covered Expenses. 

    Telemedicine Service 

    Instantly connect with a network of physicians for information, advice, and treatment, including prescription medication, when appropriate. Telemedicine services are available during your domestic or international trip. Limitations may exist on the availability of prescription medication outside of the U.S. 

  • Every year, travelers have to change their plans because of things that go wrong beyond their control. These unexpected troubles happen more often than you might think. You can help protect yourself, your travel companions, and your wallet with travel insurance.